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Core Product Suite
The Core Product Suite is sold as a single, complete package. You
can run it "out of the box" or customise it yourself with
easy-to-use configuration options.
Includes many features other vendors charge extra for such as
web/email self service.
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Incident Manager
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Problem Manager
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Client Manager
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Asset Manager
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Knowledge Base
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Web/Intranet Self Service
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Email Self Service
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Automatic Escalation
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Directory Services Connectors
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Standard and Custom Reports
Enterprise Options
For larger organisations and those with the most demanding
requirements, we offer a range of Enterprise Options which extend
the functionality of the core suite. Enabling you to customise the
core suite and integrate it with your existing systems, the
Enterprise Options make Vivantio Service Desk a truly
enterprise-class solution.
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