Vivantio Hosted Helpdesk Features

Software as a Service is a type of software delivery where the vendor provides a fully managed hosted service allowing customers to access the software over the internet.

We were the first UK company to build a service desk application which could be installed on site AND used under a full SaaS model, giving customers ultimate flexibility.

Today, about half of our customers choose the SaaS option.

• Fully managed solution

• Flexible payment plans

• Rapid deployment

• Hosted at a secure data centre

• No software to install

• No servers to maintain

• No backups needed

For the managed service you pay a subscription fee based on the number of people in your support team.