IT Inventory Manager

Vivantio Service Desk IT Inventory Manager enables you to synchronise data automatically between your service desk and asset discovery tool.

Workflow Automation

The core product suite is already very flexible and includes some excellent automated features such as automatic incident escalation. Vivantio Service Desk Workflow Automation takes this a step further, working “behind the scenes” to provide even more flexibility and control, triggering events based on criteria you specify
 

Business Process Integration

For clients with the most demanding requirements, we offer Vivantio Service Desk Business Process Integration, ensuring that Vivantio Service Desk fits neatly into processes such as marketing, sales, ordering and stock control.