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Server Requirements:

- Operating System
       Microsoft Windows 2000 Server SP 3 or higher
       Microsoft Windows Server 2003
- 750 Mhz, 256 MB RAM, 100 MB hard drive space (minimums)
- 100 MB Network Connection (recommended only)
- Microsoft Internet Information Services (IIS) server 5.0 and 6.0
- Microsoft .NET Framework 1.1 or higher.

Workstation Requirements:

- Any operating system that supports Internet Explorer, or Netscape Navigator.
- Internet Explorer 5.5 Service Pack 2 (English)
- Internet Explorer 6.0 Service Pack 1 or higher (English)
- Netscape 6.2 or higher (English)


* The technician interface of HEAT Plus Knowledge Requires Internet Explorer. The Self Service Interface can be used with either Netscape Navigator or Internet Explorer.

 

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